New: Retail OT Shield extends 24/7 security monitoring to refrigeration, HVAC and store systems. See how it works

Cybersecurity-first MSSP in Atlanta, with IT roots since 2006

Protecting your business. Securing your future.

World Wide Info Tech is a managed security services provider with full managed IT built in. Nearly two decades of IT experience, focused on one job: keeping your business secure, monitored and ready to respond, 24/7/365.

  • 24/7/365 security monitoring
  • Managed detection and response
  • Month-to-month agreements

Your environment, protected layer by layer

  1. Endpoints & usersLaptops, servers, email, Microsoft 365 Protected
  2. Network & cloudFirewalls, Wi-Fi, cloud applications Monitored
  3. Data & backupBackups, recovery plans, tested restores Recoverable
  4. Operational technologyRefrigeration, HVAC, building systems New
2006IT consulting and managed services experience since
24/7/365security monitoring and response, staffed by people
70+certifications across security and infrastructure technologies
0long-term contracts — we earn the next month every month

Secure. Monitor. Respond.

Three disciplines, one accountable partner, working around the clock so a threat never becomes a crisis.

  1. Secure

    Protecting businesses against evolving cyber threats.

    • Endpoint and network protection
    • Vulnerability identification
    • Cloud and data protection
    • Security awareness training
    Complete Cyber Security
  2. Monitor

    Maintaining continuous visibility and threat detection.

    • 24/7/365 security monitoring
    • Managed detection and response (MDR)
    • Network and infrastructure monitoring
    • OT and IoT monitoring with Retail OT Shield
    Monitoring & Prevention
  3. Respond

    Taking action to contain threats and minimize disruption.

    • Threat investigation and containment
    • Incident response coordination
    • Backup and disaster recovery
    • Root-cause analysis and reporting
    Managed Security Services

Security first, with the IT to back it up

We’re a cybersecurity-first MSSP with full managed IT capabilities, so the team that protects your systems also keeps them running.

New service

Retail OT Shield

Managed Operational Technology & IoT Security

Refrigeration controllers, compressor racks, HVAC and building management systems are now networked, remotely serviced and rarely watched. Retail OT Shield brings them under the same 24/7 security operations that protect your IT, without touching how they run.

  • OT Asset Discovery & Visibility
  • OT Vulnerability & Exposure Management
  • 24/7 OT Threat Detection & Monitoring
  • OT Network Security & Segmentation
  • OT Incident Response & Recovery Coordination
  • OT Security Governance & Reporting
P1 Unauthorized temperature threshold change
Site
Store 114
Asset
Walk-in cooler 3 controller
Source
Vendor remote session
Cooler setpoint versus product temperature The setpoint jumps from 34 to 48 degrees at 2:14 a.m. while product temperature stays near 35 degrees because the change is caught and reversed.
Setpoint 34°F → 48°F Product temp held at 35°F
  1. Setpoint change detected on passive OT sensor; correlated in SIEM
  2. SOC escalates to facilities lead and refrigeration vendor
  3. Customer approves; vendor account suspended, setpoint restored by technician
Illustrative example of a Retail OT Shield detection and response.
  • Supermarkets and grocery chains
  • Convenience stores and gas stations
  • Restaurants and quick-service chains
  • Food processing and manufacturing
  • Cold-storage and refrigerated warehouses
  • Food and beverage distribution
  • Retail distribution centers
  • Multi-location retail businesses

Nearly two decades of IT. Built for security.

With roots in IT consulting and managed services dating back to 2006, we’ve watched cyber threats evolve and seen the damage a single incident can do. We started World Wide Info Tech because businesses shouldn’t have to choose between running their operations and protecting them.

Read our story

Cybersecurity should be proactive, accessible, and continuous—not reactive and reserved for companies with unlimited budgets.

The philosophy World Wide Info Tech was founded on

Why businesses choose World Wide Info Tech

The experience of an established IT services provider with the security-focused capabilities of a modern MSSP.

24/7 security monitoring
Continuous visibility into your IT environment to identify suspicious activity and emerging threats.
Managed detection & response
Threat investigation, containment, and response to help minimize business impact.
Managed IT services
Proactive maintenance, patch management, remote support, and technology management.
Endpoint & network protection
Security solutions designed to protect devices, networks, and critical business systems.
Cloud & data protection
Cloud security, backup solutions, and recovery planning to protect business continuity.
Security expertise
Experienced IT and cybersecurity professionals without the expense of a full internal security department.

Common questions

What is an MSSP, and how is it different from IT support?

A managed security services provider (MSSP) protects your business around the clock: it secures your systems, monitors them 24/7 for threats and responds when something suspicious happens. Traditional IT support fixes problems after they are reported. World Wide Info Tech does both, with security leading and managed IT built in.

What’s included in your managed security services?

24/7 security monitoring, managed detection and response (MDR), vulnerability identification, endpoint and network protection, cloud and data protection, backup and recovery, and incident response coordination, with monthly reporting so you can see what was found and fixed.

Do you still provide managed IT and helpdesk support?

Yes. Our managed IT services cover the 24/7 helpdesk, patching, monitoring, Microsoft 365 and network management, so the team that protects your systems also keeps them running.

Do you require a long-term contract?

No. Our agreements are month to month. We’d rather earn your business with results than hold it with a signature.

Can you secure refrigeration, HVAC and other store systems?

Yes. Retail OT Shield is our managed operational technology and IoT security service for retail, grocery, restaurant, food production, cold-storage and distribution operations, with 24/7 monitoring, vulnerability management and incident response coordination.

Talk to a security engineer

Tell us about your business and what worries you most. We’ll come back within one business day with a straight answer and clear next steps.

Or request an estimated quote with our pricing calculator

We reply within one business day. Your details go only to the World Wide Info Tech team.